Terms of Service

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These Terms of Service ("Terms") govern your access to and use of Nursing Education Compass (the "Service"), operated by Dr. Brown Cares LLC ("we", "us"). By creating an account or using the Service, you agree to these Terms.

1. Eligibility & accounts

You must be at least 18 and authorized by your institution to evaluate student work. You are responsible for safeguarding your credentials and for all activity under your account.

2. License & acceptable use

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for lawful educational purposes. You will not (a) reverse engineer the Service, (b) upload content that infringes third-party rights, (c) upload Protected Health Information (PHI) or other regulated data, (d) attempt to bypass usage limits, or (e) resell the Service.

3. AI-assisted output is advisory

AI rationales, scores, and feedback are advisory only. Faculty users remain the final decision-maker on every grade and student outcome.

4. Your content

You retain ownership of assignments, rubrics, and submissions you upload. You grant us a limited license to host, process, and display that content solely to operate the Service for you. We do not use your content to train third-party foundation models.

5. Fees

One-time package fees are described on the Pricing page and are non-refundable once access is provisioned, except where required by law.

6. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service will not exceed the fees you paid in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages.

8. Indemnification

You will defend and indemnify us against claims arising from your content or your violation of these Terms.

9. Suspension & termination

We may suspend or terminate accounts that violate these Terms. You may stop using the Service at any time.

10. Governing law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles.

Dispute Resolution — Good Faith, Mediation, then Binding Arbitration

Step 1 — Good faith discussions. Before any formal action, both parties agree to first try to resolve the dispute through direct, good-faith discussions for at least thirty (30) days after written notice is delivered to connect@drbrowncares.com.

Step 2 — Mediation. If the dispute is not resolved through good-faith discussions, the parties agree to non-binding mediation administered by a mutually agreed-upon neutral mediator (or, if none can be agreed, one appointed by JAMS) under the JAMS Mediation Rules. Mediation costs are shared equally.

Step 3 — Binding arbitration; no court, no jury. Any dispute not resolved by mediation will be resolved exclusively by final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator, in English, with the seat of arbitration in the State of Florida, USA. Each party expressly waives any right to a trial in court and any right to a trial by jury. Class actions, collective actions, and representative proceedings are waived; disputes must be brought on an individual basis.

Nothing in this section prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction solely to protect intellectual property or confidential information pending appointment of the arbitrator.

12. Changes

We may update these Terms; material changes will be announced in-app. Continued use after changes constitutes acceptance.

13. Contact

Questions: connect@drbrowncares.com.