This Privacy Policy explains what Dr. Brown Cares LLC collects, how we use it, and your choices.
Account data (email, name), content you upload (courses, assignments, rubrics, student submissions), minimal operational logs (timestamps, IP, error traces) needed for security and reliability, and first-party product analytics — sign-in and sign-out events, the pages (routes) you visit, how long you spend on each page, and coarse in-app actions.
To provide the Service, generate AI-assisted feedback you request, respond to support inquiries, prevent abuse, meet legal obligations, and improve reliability and usability using the first-party analytics described above. Sign-in, sign-out, and page-navigation events are also mirrored to an administrator-only audit log for security review. We do not sell personal information and do not serve third-party advertising.
We share data only with vetted sub-processors that help us operate the Service (hosting, database, AI inference, email delivery). Each sub-processor is bound by confidentiality and data-protection obligations. We disclose information when required by law.
Submissions are accessible only to the faculty account that uploaded them and to platform administrators for support and abuse prevention. Do not upload PHI or other regulated data.
Content sent to AI providers for grading is processed under contracts that prohibit using your data to train their foundation models.
We retain account data while your account is active and for a reasonable period afterward for backups, dispute resolution, and legal compliance. You may request earlier deletion.
Encryption in transit and at rest, row-level access controls, and least-privilege administrative access. No system is perfectly secure; report concerns to connect@drbrowncares.com.
You may request access, correction, export, or deletion of your personal data by emailing us. We honor verifiable requests under applicable laws (e.g., GDPR, CCPA).
Data may be processed in the United States and other countries where our sub-processors operate.
The Service is intended for faculty and adult learners; it is not directed to children under 13.
Step 1 — Good faith discussions. Before any formal action, both parties agree to first try to resolve the dispute through direct, good-faith discussions for at least thirty (30) days after written notice is delivered to connect@drbrowncares.com.
Step 2 — Mediation. If the dispute is not resolved through good-faith discussions, the parties agree to non-binding mediation administered by a mutually agreed-upon neutral mediator (or, if none can be agreed, one appointed by JAMS) under the JAMS Mediation Rules. Mediation costs are shared equally.
Step 3 — Binding arbitration; no court, no jury. Any dispute not resolved by mediation will be resolved exclusively by final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator, in English, with the seat of arbitration in the State of Florida, USA. Each party expressly waives any right to a trial in court and any right to a trial by jury. Class actions, collective actions, and representative proceedings are waived; disputes must be brought on an individual basis.
Nothing in this section prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction solely to protect intellectual property or confidential information pending appointment of the arbitrator.
We will post material changes in-app. Contact: connect@drbrowncares.com.